Virgin Care launch new front door for Wiltshire health services

A new single point of access (also known as SPA) – a single website, telephone number and address for all referrals and questions about the services Virgin Care runs on behalf of the local authority and the NHS – has been launched.

 

The SPA will be the first point of contact for children, young people, families, GPs and health and social care professionals to reach and access support from Wiltshire Children’s Community Service.

 

People can be directed to contact the team on 0300 247 0090, via email vcl.wiltshirespa@nhs.net or by visiting wiltshirechildrensservices.co.uk.

 

The Single Point of Access is not a call centre, walk-in centre for patients or a Hub for a single service, no hands on physical care takes place and is not an additional service, it is a way of bringing existing services together.

 

Using the new Request for Support form (http://wiltshirechildrensservices.co.uk/wp-content/uploads/2018/05/WiltshireCCSReferralForm.pdf), will help children and families find services more accessible. Service delivery will remain the same with no changes made to the way services are run.

 

For more information please see: http://www.virgincare.co.uk/improved-access-to-wiltshire-childrens-community-services/