Early Help

IMPORTANT: If a child is at imminent risk of harm or injury, please call the police on 999. If the child is at risk of significant harm, contact the Multi-Agency Safeguarding Hub (MASH) on 0300 456 0108 (out of hours Emergency Duty Service: 0300 456 0100).


In this section you will find Early Help forms, plus tools and safeguarding thresholds guidance to ensure all children and young people in Wiltshire receive the right support at the right time.

Early Help guidance is meant for anyone who works directly or indirectly with children, young people and their families whether in a statutory, voluntary, private or independent agency/setting. Its purpose is to help identify the degree of need of children and their families and to ensure an appropriate response.  It is intended to complement and enhance professional judgement.

Early Help is fundamentally about working better together and intervening earlier to provide services at the soonest opportunity. Whether an Early Help CAF or a My Support Plan is the assessment tool used for this is, to some extent, less significant; what is important is the act of assessing needs and developing effective and smart plans to achieve good outcomes – all done collaboratively with the child and their family and empowering them to own and contribute to their plan.

Early Help Forms and Contacts Referral forms and useful contact information.
Multi-Agency Safeguarding Threshold Guidance Full document, presentation slides for staff groups, A3 poster, and glossary of terms.
Early Help tools A range of other useful tools.
‘Focus on’ series To help spot early signs and know what to do.
Early Help CAF and My Support Plan Explanation and guidance.


Published by WSCB and the Children’s Trust in 2014, our Early Help Strategy sets out Wiltshire’s early help offer, including plans for the national Troubled Families initiative. We want to achieve the best possible outcomes for children and young people by providing the right help as soon as it is needed. Click on the link below to read the full report:

Early Help Strategy 2014


Click on the following link to read the terms of reference of the multi-agency Early Intervention sub group, jointly managed by the Children’s Trust and WSCB (last updated April 2016):

Early Intervention TOR 25.06.15 – revised 21.04.16