Diagnostic and Referral Tool (DART)

The DART has been developed primarily as a replacement for the Single Agency Referral Form (SARF), but is also designed to:

  • Support the holistic assessment of needs and risks faced by children and young  people and their families
  • Make a recommendation about the level of need or risk a child is facing, to support professional judgement
  • Recommend potential actions professionals can take to support children and young people
  • Facilitate electronic referrals or CAF assessments
  • Facilitate electronic MASH referrals
  • Offer basic support for virtual Team Around the Child management and secure information sharing.

The DART can be accessed here: https://dart.wiltshire.gov.uk/account/index

Training can be accessed here: https://www.youtube.com/playlist?list=PLrJBGaLNqeERb8LhILlGt5UPKeAtzI4sZ

For queries, please contact DART@wiltshire.gov.uk

Why has the DART been created?

The DART system has been developed to simplify the way information about a child or young person is gathered and used to assess their needs or refer for support. We want to support professional judgement; make it clearer what the ‘offer’ of existing support looks like and streamline existing processes and paperwork. Ultimately, we want it to be easier for professionals to holistically assess a child and share that view with others who can support them.

When should I use the DART?

The DART should be used:

  • When you are worried about a child or young person but are not sure what to do
  • When you want to make a Single Agency Referral for support, such as to the Early Years Inclusion Team, or the Ethnic Minority and Travellers Achievement Service.
  • When you want to refer to SEND support
  • When you want to request a Keyworker or Young Carer’s assessment.
  • To access support for a young person misusing substances.
  • When you want to access a service for which you pay the local authority.

You may also choose to use the DART:

  • When a CAF or My Support Plan is ‘stuck’ and you aren’t sure what to do (see CAF/MSP questions below for further information)
  • To create or refresh a CAF assessment. 

Who should use the DART?

The DART is aimed at professionals. It should be used by those in your setting who need to complete referrals or assess children’s needs. It can be used by anyone who signs up for an account, but it is designed for professional use. 

How do I use the DART?

Each page of the system has a brief explanation of what its purpose is and the help texts against each section on the landing page will provide guidance on what you need to do next. If you are still stuck, you can consult the ‘help’ document accessible from the DART landing page.

If you have problems completing a DART and the above guidance does not help, please contact DART@wiltshire.gov.uk. 

What about consent?

DARTs can be submitted with electronic evidence of consent, but this does not change the need to have informed parental consent to make the referral. You should still show your assessment to parent/carers and explain what it is being used for (i.e. to refer to a Single Agency, or to start the CAF process) and what might happen as a result. You should download the consent page from the consent section and have parents sign this for your records. 

What will happen to the assessments when I submit them?

They will arrive electronically with the relevant team, who will review the information and make a decision about what support can be offered. These teams will be in touch directly to discuss support. You will receive an automated email when your DART has been submitted and another one when it has been received and logged. For some services, you will receive another automated email when the request has been accepted or declined and you can track the outcomes of your DARTs by logging back in and clicking ‘View’ submitted referrals. 

How long will it take me to complete a DART?

Completing a DART is designed to be quicker than completing a good quality SARF or CAF, which holistically considers the needs of the child and clearly articulates a service request. However, while you are getting used to the questions (learning where they are and what they are asking), you might find it a more time-consuming process, depending on the complexity of the child. The aim is that once you are used to the system, it will become much quicker. Our intention is that this process also saves you time over time – i.e. when you need to re-refer or re-assess a child or young person, you can ‘update’ instead of starting over.

Does this mean we should not be doing CAFs or My Support Plans?

No. If you know a child or young person needs a CAF or My Support Plan, you should follow the normal process. You can complete the CAF using the DART, or using the existing paper system.  My Support Plans should be completed using the existing paper system but they can be attached electronically to your DART referral as additional evidence if you wish.

A child or young person already has a CAF, what should I do?

If you know which service you would like support from, you should contact them directly or call the Multi-Agency Support Hub on 01225 718868 to ask them to join the TAC. If you are not sure what services are needed, or the CAF is ‘stuck’, you should use the DART to identify options. You can then submit your DART as a request for support but should mark that the child already has a CAF on the child characteristics page. 

A child or young person already has a My Support Plan, what should I do?

You need to use the DART to refer the child or young person to the SSENs, SALT or Educational Psychology teams. 

Can I use the DART on a phone or tablet?

The DART has a responsive design so will work on phones or tablets. However, you will find it easiest to complete on a laptop or desktop computer.